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Cookie & Tracking Policy

Understanding How Murkendalix Uses Data Tracking Technologies

Last Updated: March 15, 2025 | Effective Date: January 1, 2025

What Are Cookies and Tracking Technologies?

When you visit murkendalix.org, we use various technologies to enhance your experience and understand how our platform serves healthcare professionals. Cookies are small text files stored on your device that help us remember your preferences and improve our AI-powered healthcare solutions.

Think of cookies as digital bookmarks that help us recognize you when you return. But that's just one piece of the puzzle. We also use web beacons, pixel tags, and analytics tools that work together to create a comprehensive understanding of how our platform performs in real healthcare environments.

These technologies don't just collect data for the sake of it - they're specifically designed to help us refine our AI algorithms, ensure our healthcare tools work seamlessly across different hospital systems, and provide you with personalized insights that matter to your medical practice.

Types of Tracking We Use

Essential Cookies

These keep our platform running smoothly. Without them, you couldn't log into your dashboard or access patient analysis tools. They're absolutely necessary for basic functionality.

Functional Cookies

Remember your display preferences, language settings, and customized dashboard layouts. They make your experience more personalized each time you visit.

Analytics Cookies

Help us understand which features healthcare professionals use most, where they encounter difficulties, and how we can improve our AI diagnostic tools.

Performance Cookies

Monitor how quickly our platform loads, track system performance during peak usage times, and identify any technical issues that might affect patient care workflows.

How Tracking Enhances Your Experience

Here's where things get interesting - and where our tracking really makes a difference in healthcare delivery. When you're analyzing patient data at 2 AM during an emergency, you don't want to waste time reconfiguring your dashboard or explaining your preferences to our AI assistant again.

Our tracking technologies remember that you prefer certain diagnostic views, that you typically work with cardiology cases, and that you need quick access to specific treatment protocols. This isn't just convenience - in healthcare, efficiency can literally save lives.

For example, if our analytics show that 78% of emergency room doctors abandon a particular workflow step, we know we need to redesign that feature. Your usage patterns help us build better tools for the entire healthcare community.

We also track how our AI suggestions perform in real clinical scenarios. When a doctor accepts or modifies our diagnostic recommendations, that feedback loop helps train our algorithms to be more accurate for future cases. It's a continuous improvement cycle that benefits everyone using our platform.

Managing Your Cookie Preferences

You have complete control over how we track your activity on murkendalix.org. While we believe our tracking enhances your experience, we respect your right to limit or disable certain types of data collection.

1
Browser Settings: Most browsers allow you to refuse cookies entirely or prompt you before accepting each one. Check your browser's privacy settings under "Cookies" or "Site Data" options.
2
Selective Blocking: You can typically choose to block third-party cookies while allowing first-party cookies from murkendalix.org. This maintains core functionality while limiting external tracking.
3
Analytics Opt-Out: Contact our support team to opt out of analytics tracking while maintaining access to all platform features. We'll set a special flag on your account.
4
Regular Review: Your preferences aren't set in stone. You can change your cookie settings anytime, and we recommend reviewing them quarterly as your needs evolve.

Data Retention and Your Rights

We don't keep tracking data indefinitely. Analytics cookies typically expire after 24 months, while functional cookies last up to 12 months. Essential cookies are deleted when you close your browser session, unless you've chosen to stay logged in.

You can request a complete copy of the tracking data we've collected about your usage patterns. This includes timestamps of your visits, features you've accessed, and performance metrics from your sessions. We'll provide this information in a readable format within 30 days of your request.

If you want us to delete your tracking history entirely, we can do that too. Just keep in mind that this will reset your personalized settings and preferences. Your core account data and patient information remain completely separate from our tracking systems and won't be affected.

Important: Deleting cookies or opting out of tracking won't impact your access to critical healthcare features or patient data. We've designed our systems so that privacy choices never compromise patient care capabilities.

Third-Party Tracking Partners

We work with carefully selected partners who help us understand how healthcare professionals interact with AI-powered tools. These partnerships are specifically chosen to support medical technology development, not general advertising or marketing purposes.

Our analytics partner helps us identify usability issues that could impact patient care. Our performance monitoring service alerts us immediately if our platform experiences slowdowns during critical usage periods. And our security monitoring tools help us detect any unusual activity that might compromise patient data protection.

Each partner operates under strict healthcare data protection agreements. They can only access aggregated, anonymized usage patterns - never individual user behavior or any information that could be traced back to specific medical professionals or institutions.

Questions About Our Cookie Policy?

We understand that data privacy in healthcare is serious business. If you have specific questions about how we track and use your data, or if you need help configuring your privacy settings, our team is here to help.

Email: contact@murkendalix.org
Phone: +1 (301) 294-6302
Address: 875 E Main St, Rochester, NY 14605, United States

Contact Information

875 E Main St
Rochester, NY 14605
United States

Phone: +1 (301) 294-6302

Email: contact@murkendalix.org

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