Privacy Policy

Introduction

At Murkendalix, we understand that your privacy is fundamental to your trust in our AI healthcare platform. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you interact with our services at murkendalix.org.

Our commitment to privacy isn't just about compliance—it's about building lasting relationships with healthcare professionals, patients, and organizations who depend on our technology to improve healthcare outcomes while maintaining the highest standards of data protection.

Information We Collect

Personal Information

When you register for our platform or use our services, we collect information that can identify you personally. This includes your name, email address, professional credentials, healthcare facility affiliation, and contact information.

Usage and Technical Data

We automatically collect information about how you interact with our platform to improve our services and ensure optimal performance. This data helps us understand user behavior patterns and technical requirements.

Health Information

Any health-related data processed through our AI systems is subject to additional security measures and access controls. We only process this information as necessary to provide our healthcare AI services and never use it for marketing or non-healthcare purposes.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our AI healthcare platform. Our primary goal is to deliver accurate, reliable healthcare insights while maintaining the highest standards of data protection.

We never sell personal information to third parties, and we don't use your health data for advertising purposes. All data processing activities are governed by strict internal policies and external regulatory requirements.

Data Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards in place. Transparency about data sharing is essential to maintaining your trust in our platform.

Authorized Sharing

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. In such cases, we will notify you unless legally prohibited from doing so, and we will only share the minimum information necessary to comply with the legal requirement.

Your Privacy Rights

You have significant control over your personal information and how it's used on our platform. We've designed our systems to make it easy for you to exercise these rights.

To exercise any of these rights, please contact our privacy team using the information provided below. We'll respond to all requests within 30 days and provide clear information about any actions taken.

Data Security and Protection

Protecting your data is our top priority. We employ multiple layers of security measures to safeguard your personal and health information against unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

Administrative Safeguards

Our team undergoes regular privacy and security training, and we maintain strict access controls to ensure only authorized personnel can access sensitive information. We conduct background checks on all employees who handle personal data and require them to sign confidentiality agreements.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Different types of data have different retention periods based on their purpose and legal requirements.

When data reaches the end of its retention period, we securely delete it using industry-standard methods that make recovery impossible. You can request early deletion of your data, though we may need to retain certain information to comply with legal requirements.

International Data Transfers

As a global healthcare technology company, we may transfer your data to countries outside the United States for processing and storage. We ensure that any international data transfers meet the highest standards of protection and comply with applicable privacy laws.

When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other approved mechanisms to ensure your data receives equivalent protection regardless of where it's processed.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email, platform notifications, or other appropriate means.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.